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The New Fuss About Payday Loans Near Me 550

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작성자 Scot 작성일23-02-11 23:49 조회19회 댓글0건

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Language Barriers in Banking
The Price of Not Being Banked
The challenge of overcoming language barriers in banking
What is it to be underbanked or unbanked?
In what percentages of the United States are unbanked?
What are the problems that language barriers in banking cause?
Does the bank have translators?
The Bottom Line

Personal Finance Banking

Overcoming Language Barriers in Banking

Language barriers make it hard for some people to be able to access banking services
By Rebecca Lake
This article was published on December 02, 2022.
Fact checked by Suzanne Kvilhaug

In the United States, language barriers make it difficult for non-English-speaking people to use banks, which means the process of paying bills and saving is more difficult.

Around one-in-12 residents within the U.S. speak limited English and a large portion of them are unbanked.1 However, today, there are steps being taken by the Consumer Financial Protection Bureau (CFPB) and community banks are taking steps to bridge the gap in language to help more people have access to the banking services they need.

Let's examine the effects of bank language barriers and how they can be taken care of.
Key Takeaways

People who have limited English on the United States may not have easy access to banking services that they need.
A total of 4.5 percent from the U.S. population is unbanked, meaning that they do not have a bank account or are using traditional banking products and services.2
Hispanic households make up 12.2 percent of the unbanked population.
Language obstacles can make it difficult for non-native English people to get access to banking services. This could create problems with things like making payments or saving funds more difficult.
Initiatives by initiatives of the Consumer Financial Protection Bureau (CFPB) and community banks are helping reduce the gap in language.

Language barriers in banking

Language barriers can impact the accessibility of financial services for people. A little over 5% of the population within the U.S. were unbanked, or didn't have a bank account in 2020.3 But the rate for communities where English is not the primary spoken language is more. For instance, in Hispanic households, in which Spanish is typically the main langue, 12.2 percent are not banked as per 2019 Federal Deposit Insurance Corp. (FDIC) data.4

A whopping 22 percent or more of U.S. population speaks a language other than English at home--that's 67.3 million people.5 A majority of them are fluent in English however, many of them don't. One in 12 people over the age five is considered to be limited English competent (LEP) this means they speak English less than very well.1

People and communities that are not fluent in English may have difficulty to access banking services in the U.S. Even if banks provide basic account information or customer services in a variety of languages, financial disclosures and written documents may not be accessible in other languages than English. Additionally, foreigners may be unable to comprehend how bank accounts, investments and other financial products work in the U.S.1

The Consumer Financial Protection Bureau (CFPB) provides numerous online tools to help Spanish speakers better understand U.S. banking concepts, products, and services.
The Costs of Being Unbanked

It is costly to overcome a language barrier and make you bankless or underbanked, meaning you have a bank account but also use other financial services.

The people who aren't served by mainstream banks often depend on more costly financial services. For instance, check cashing services could charge fees that range between 1% and 12 percent on the total check amount.6 This could mean that you pay $10 to $120 to cash the check for $1,000. Banks are able to accept checks from non-customers, but it could still mean the payment of a fee ranging from $5 to $10. If you are payed by check since they don't have a bank account, these fees can amount to thousands of dollars every year.

The process of borrowing money can be expensive if you rely on alternative financial services. Options such as payday loans or car title loans are significantly higher in rates of interest than traditional personal loans. Payday loans, often with APRs (APRs) of 300% or more they can lead to the cycle of debt that's difficult to escape.7

Each state has its own set of laws regarding payday loans which include what rates of interest and charges can be imposed by lenders. Certain payday loans are considered predatory and are regulated in specific states.8
Banks: Overcoming language barriers

In recent years there has been growing awareness of the impact of language barriers in limiting access to financial services and banking. Financial services firms and federal agencies are trying to solve this issue.

For instance, Mitchell Bank in Milwaukee is one of the banks that are that are opening branches in areas with low service. The bank has a branch named Cardinal Bank in a Milwaukee high school, which has a 70% Hispanic immigrants population.9 Cardinal Bank offers financial literacy classes, which help customers who do not have Social Security numbers apply for Internal Revenue Service (IRS) Individual Taxpayer Identification Numbers (ITINs) and utilizes an FDIC Money Smart program to teach the financial literacy of students and their parents.63

People who have limited English proficiency may also turn to government programs for help in banking. Numerous states and major cities have local advocacy for immigrants groups that can help direct customers to local banks that provide services, education, and outreach to other languages.

Additionally finally, there is a Consumer Financial Protection Bureau (CFPB) provides assistance to people with limited English proficiency. Call (855) 411-2372 for help in over 180 languages. The CFPB also provides free education materials about banking in many languages.10
Note

Alongside addressing the issue of language barriers bank and other financial establishments are taking measures to make banking accessible for people who suffer from speech and hearing impairments or cognitive impairments, as well as visual impairments.
What is it that it means to be unbanked or underbanked?

Being unbanked implies that you don't have a bank account. Underbanked means that you have a bank accounts, but you also utilize other financial services, such as check cashing services as well as payday loans.
How many people in the United States are unbanked?

Approximately 5% of the U.S. population, or 7.1 million households, were unbanked as of May 2021. The number of unbanked households was significantly higher for Hispanic, Black, and low-income families.3
What are the problems that language barriers in banking cause?

The language barrier can make those with restricted English ability (LEP) more reluctant to seek out banking and financial services. This can make it harder for them control their financial situation, settle off bills, and save money. Additionally, they are more likely to utilize expensive banking options, such as check cashing services as well as payday loans.
Does the bank have translators?

Banks are able to use automated tools for interpretation and translation for customers with limited English proficiency. Banks are increasingly hiring translators and interpreters who are able to communicate with customers over the phone or in person.
The Bottom Line

Language barriers can make it difficult for those with limited English to obtain the banking products or services they require, however initiatives are being taken to address this problem within the U.S. As the banking industry becomes more inclusive those with limited English proficiency may have a better chance of opening bank accounts, apply for loans and monitor their financial health without paying high fees in the process.
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