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How To avoid wasting Money with Payday Loans Near Me US?

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Personal Loans Review

Truist Personal Loans Review

Truist Bank provides two personal loans with same-day financing available
By Sarah Brady
Updated May 11, 2022
Reviewed by Thomas J. Catalano
The factual information was verified by Matthew M. Klammer

We recommend the best products by conducting an independent review process, and the advertisers are not a factor in our choices. We could receive compensation when you visit the companies we recommend. Read our advertiser disclosure for more info.
truist bank logo
The Rating of Investopedia is 3.5
Check Rates

Established in 2019 after a merger between banks BB&T and SunTrust, Truist Bank offers various financial services which include two individual loans. While one of its personal loans comes with no origination fees, its APRs are relatively high compared to competitors. People who require an individual loan quick may be pleased to know that Truist can provide same-day cash. But, you'll probably find better rates elsewhere, so be sure to compare loan alternatives before submitting your application.

Pros & Cons
Specifications

Pros

Available on the same day.

No origination fee for its primary personal loan offering

Payment relief available for borrowers facing financial hardship

Cons

Poor customer service ratings

A 5% origination charge for its emergency personal loan offering

Lower APRs are offered through LightStream the electronic lending unit of Truist

Why Trust Us
38
Lenders reviewed
40
Loan features considered
1,520
Data points analyzed
112
Primary data sources used
Investopedia collected important data points from a variety of lenders to determine the most crucial factors for borrowers. We then used the data to evaluate each lender's fees, accessibility, repayment terms and other characteristics to give impartial, complete reviews that will help our readers make the right loan decision for their specific needs.
Read our Full Methodology
truist bank logo
Overall rating 3.5
Check Rates
Table of Contents

Pros Explained
Cons Explained
Introduction
Company Overview
Types of Loans
Time to Funding
Features
Apply
Refinance
Customer Service
Satisfaction of the Customer
Account Management
Competition
Methodology

Pros Explained

Instant funding available: Some online lenders can require a few days to transfer funds after loan approval. But Truist generally provides funding in just one day. This can be beneficial if you need to pay for an unexpected expense quickly.
No origination fees for its main personal loan option: A Truist's personal loans comes with no origination fee. Other online lenders can be charging up to six percent for loan origination, which would be equivalent to a fee of $600 when you borrow $10,000.
Payment relief available for those who are facing financial difficulties If a borrower is experiencing a qualifying financial hardship could get their payments temporarily suspended. Be aware that interest charges continue to accrue.

Pros and Cons Explained

Poor customer service ratings. Service has suffered due to Truist's ongoing merger. Clients of both banks that were involved in the merger--BB&T and Suntrust --report issues with accessing and activating accounts.
A 5% fee for origination is included in the Emergency personal loan option. Contrary to the personal loan with no origination fee the Truist emergency loan has an origination cost. Customers are charged $5 for every $100 they take out and that amounts to the equivalent of 5% in origination fees.
Lower APRs are available through LightStream the Online lending unit of Truist. LightStream's rates start as low as 5.99% APR* with autopay, which is lower than Truist's highest rate.1

Introduction

Truist Bank was formed in 2019 following a merger between BB&T Bank as well as SunTrust. The merger is expected be in process through 2022. At present, many of Truist's services and products require separate access for customers that banked with BB&T or SunTrust.

Truist currently has the two most popular Personal loan products. Its first loan lets you borrow up to $100,000 and has an APR ranging between 15.59 percent. Its second product, called its Ready Now Loan, is an emergency loan that is available in 100 increments up to $1,000. It also has an interest rate of 16.94%.2

Are you unsure which loan is the best for you? Truist offers an online quiz to help. While this quiz can direct at Truist's loan products, it may lead you to LightStream, the former Online division from SunTrust. Truist is also claiming that additional loans and terms are available through LightStream.
Company Overview

Truist Bank, headquartered in Charlotte, North Carolina, is the result of a merger that took place in 2019 between BB&T and SunTrust. The newly formed bank serves 15 million customers in 17 U.S. states as well as D.C. which makes it the sixth-largest bank in the U.S. It currently has over 2,500 branches and 3,500 ATMs across the country.

Truist offers small-business products including mortgages as well as personal loans as well as automobile loans as well as home equity lines of credit, assurance, wealth administration and more.

While negotiating the final phases of its merger, Truist expects to maintain some distinct products and services to SunTrust and BB&T customers through 2022.
Types of Personal Loans Offered by Truist

Truist provides the two most personal loan products: its main personal loan and the ready Now loan. While the main personal loan offers a straightforward application procedure, those applying to the Ready Now Loan must meet additional requirements in order to be eligible. Neither loan option requires collateral or permits joint applications.

Here's a quick look at the loan kinds:

Personal Credit

It can be used to consolidate debt or pay for home improvement as well as weddings, vacations, and much more.
The range of borrowing is between $3500 and $100,000.
No origination fee

Ready Now for Loan

Can be used to pay for car repairs as well as utility bills, plumbing or appliance repairs, and other things.
Borrow between $100 - $1,000
Has origination fee
Florida residents pay an additional state doc stamp fee

For those who require an urgent loan Many credit unions offer low-cost Payday Alternative Loans (PALs) with amounts that range between $200 and $1000. Credit union members who are eligible can apply for a maximum of three PALs over a six-month period.
The time to receive funds

The funds for both the Personal Loan and the Ready Now Loan can be available in as little as one day. Although some lenders offer same-day or next-day funding, many disburse funds in three to five days. Truist's time to funding is swift compared to some of its competitors.
The Truist Personal Loan features
Borrowing for Emergencies

Truist's Ready Now Loan works as an urgent loan. This loan will allow borrowers who are eligible to get cash quickly for sudden expenses such as medical bills or car repairs. A borrower can only take out one loan at a time, up to $1000, and must wait thirty days after loan completion to apply for an additional Ready Now loan. All applicants must have a Truist checking account open for six months or more before applying.
Checking Account Requirements

You don't require a check account on Truist in order to be eligible for the company's primary personal loan. However, to qualify for its ready Now loan, borrowers require a Truist checking account that has been open for at minimum six months. Former BB&T and SunTrust clients interested in this Ready Now Loan will need to convert their existing checking account to a checking account before applying.
Payment Relief Program

Truist provides assistance to customers who face a qualifying hardship. The bank's personal loan payment relief program permits eligible customers to temporarily suspend payments in the event of a temporary reduction in income, unexpected expenses or a natural catastrophe. Keep in mind that interest may be accrued even if payments are not suspended.

When your loan is put into forbearance or the payments are suspended the loan will still earn interest and the total cost of repaying it could be greater. A forbearance may also appear on your credit report.
Request a Truist Loan

The borrower are able to apply for a Truist personal loan online, by telephone, as well as in person. You'll need to have the status of a U.S. citizen or permanent resident and have a valid Social Security number in order to apply.

Here are the application steps to prepare for:

Starting: Visit Truist's Personal Loans website Click the "Apply now" button. Fill in your address, location of residence and citizenship status.
Personal information: You'll be asked to input your personal details, which include contact information, Social Security number, and your gross annual earnings.
Information on loans: After you've read the Truist E-Sign Disclosure and Consent Agreement You'll be able to look over your loan details and then complete the last steps of your application.

When the loan application is accepted, Truist will email you an electronic signature link for your loan documents. You could receive the link in just two hours. If you're approved in non-business hours, you might not receive an email until the following day.
Can You Refinance a Personal Loan with Truist?

Truist is not offering personal loan refinancing at this time.
Customer Service

Truist customers can call customer support from 8 a.m. between 8 and 8 p.m. ET on Monday through Friday, and from 8-5 on saturdays, excluding bank holidays. The number is 844-4TRUIST (844-487-8478).

Automated assistance is also available by phone 24 hours a day.
Customer Satisfaction

The continuing Truist merger has negatively impacted the customer experience. The customer service ratings of this lender are not great, with complaints about problems creating new accounts, getting access to existing accounts as well as resolving fraud concerns. Customers also report lengthy wait times when trying to obtain phone assistance.

Customers who had accounts with BB&T or Suntrust prior to the merging may want to prepare for ongoing challenges. There are separate products and services available to customers of both banks, and the pre-merger institution will determine where and how you have access to each of the following:

Customer service and reporting of fraud
Enrolling in certain services like text alerts
Applications for loan for payment relief

Account Management

Truist customers can access and manage their accounts through a variety of ways. Customers can pay their bills and setup autopay online, or through the Truist mobile app. Accounts can be accessed and pay over the phone, in person or by post. Live chat is not yet accessible, but automated support is accessible 24 hours a day.
How does Truist compare to other Personal Loan Companies

Truist's personal loan products are not as extensive. It redirects many of its customers towards LightStream in order to obtain personal loans and recommends looking for other personal loan products or credit cards to provide an alternative to its Ready Now Loan.

If you're seeking a loan under $1,000, credit unions such as Navy Federal or Alliant may be worth a look. A marketplace online like Credible can allow you to search for lenders and locate loans starting as low as $600.

If you're looking for a more substantial personal loan There is an abundance of options even if you restrict you search options to credit unions. Alliant Credit Union is just one alternative that offers loans with a relatively low rate of interest, up to $50,000.
Alliant Credit Union vs. Truist

Both Truist as well as Alliant Credit Union offer loans online, without fees for prepayment and the ability to pay within just one day. Let's see how these two lenders are compared:

Alliant is recognized as a credit union that is outstanding
Alliant loans are offered in a greater range of dollar amounts, with significantly lower APRs than Truist.
You don't need to become an Alliant member to apply for the personal loan, but you must have an existing checking account that is open for at least for six months in order to apply for Truist's Ready Now Loan.

Truist Personal Loan Alliant Personal Loan
APR range4.99% to 15.59 APR as low as 6.24 percent (.40 APR discount for autopay)
Loan Amounts $3,500 - $100,000 $1,000-$50,000
Amount of LoanUp to 60 months 12, 24 48 or 60 months
Average Origination Fee$0$0
Same Day Funding Available? Yes Yes
Payment Protection YesNo (for an amount)

The companies, Truist and Alliant provides any information on the credit requirements in their individual loans. If you're concerned that you may not be able to get a loan due to your credit, take a look at our recommendations for the most suitable loans for borrowers with bad credit.
Final Verdict

Truist has plans to roll out more changes to its lending products However, the current offerings are limited and competitors may offer more favorable rates. In addition, the continuing merger could mean that customers expect more disappointments to come in 2022.

When it comes to personal loans, you may want to think about other lenders or make an application through LightStream, Truist's division online. Whether you go through LightStream or another online lender as well as a credit union likely to get lower rates and more alternatives.
Methodology

Investopedia is dedicated to providing consumers with unbiased and comprehensive review of the best personal loan lenders. To rate providers we have gathered over 25 data points from more than 50 lenders including fees, interest rates, loan amounts, and repayment terms to ensure our reviews assist users in making an informed decision about their borrowing requirements.

The complete individual loans methodology, including our data collection procedure and weighted data points are available to review.
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